Satisfaction Guarantee

We guarantee your absolute satisfaction
Everything listed on our site is guaranteed. We will gladly exchange, credit, or refund the cost of the item. If you are not satisfied with something, please notify us within 48 hours of receipt so that we can provide you with a return authorization and the correct address to ship the item back so it will get to the correct factory. DO NOT ship items back to CEShoppes.

Shipping and handling cannot be reimbursed, so please be aware that if you are purchasing a product that has "Free Shipping" our actual shipping costs will be deducted from your return refund. - PLEASE NOTE: If you do ship an item back to CEShoppes without a return authorization or you ship it back to us and not the correct factory, the cost of us shipping it to the correct factory will be deducted from your refund.

Please keep in mind that once an order has shipped, it cannot be cancelled. If you refuse an order, it will then fall under our standard return policy, where roundtrip shipping costs will be deducted from your refund.

In addition some of our items carry a restocking fee which will be deducted from your return should you wish to return them.

Please contact us at (888) 249-0420 if you feel you have a problem with an order, or email your customer care representative at customerservice@CEShoppes.com